Problem solve Get help with specific problems with your technologies, process and projects.

Does poor ERP training cause ERP implementation failure?

Employee training is an important part of any ERP implementation - but when an ERP implementation project fails, how often is poor training the cause? Find out in this expert response.

When an ERP implementation fails, how often is poor training of the employees to blame?
ERP implementations rarely fail solely because of poor employee training. I say that because if core team members aren't trained to use the system, then business requirements can't be validated and business processes can't be correctly defined, so the failure would mostly likely be caused further upstream in the implementation. An effective ERP implementation plan would incorporate a "train the trainer" approach, where business people would develop end user procedures for the end users.
This was last published in March 2009

Dig Deeper on ERP and supply chain management



Find more PRO+ content and other member only offers, here.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.