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March 2012, Iss. 1

Master the five success factors for ERP upgrades

When companies invest in ERP software, they can typically expect a 10-to-15-year span of using the software before it becomes dated or misaligned with business needs. Organizations generally invest significant amounts of time, money, resources and organizational stress into their enterprise software initiatives and expect to receive a decent payback on those investments. If executives play their cards right and invest in ERP upgrades throughout the software’s lifecycle, they can expect to get even more use out of the systems. Over the course of an ERP system’s lifespan, however, the software’s core functionality can eventually become misaligned with business requirements if it isn’t upgraded to keep up with the changing nature of technology and industry best practices. Executives often define go-live as the finish of an ERP project and neglect to improve the software continually over time, causing a greater and faster misalignment between evolving business requirements and the system’s capabilities. More on ERP upgrade planning ...

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