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Expert says user-friendly apps key in mastering global supply chain

The new approach to supply chain management (SCM) requires business agility. Experts say companies need an "outside-in" perspective that captures all the information needed to run an efficient and responsive supply chain.

In this webcast, Bob Ferrari, executive editor of Supply Chain Matters, discusses key factors in balancing a global supply chain. According to Ferrari, supply chain risk has become a strategic issue, with 71% of polled executives naming supply chain risk an important factor in their decision making.

Ferrari says businesses need to provide more user-friendly applications to bring their SCM to the next level. He also discusses the need to track data and information that most correlates to the largest risks.

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