The key is to make sure you create business flows around an object like an order. Then take that order and walk it through the process across all the functional fiefdoms and all the roles that touch that order. Once you do that, you can determine who should be included in the ERP upgrade team.
You will quickly find that there are more people needed than expected. However, with a process map, people in every role understand the upstream and downstream implications.
Dig Deeper on ERP infrastructure
Related Q&A from R "Ray" Wang
ERP systems are a large investment. In this expert response, find out how to estimate the ROI of ERP software, including payback periods and business... Continue Reading
Open source ERP software is a rapidly-growing technology, but deployments aren't always a success. In this expert response, learn some of the warning... Continue Reading
More ERP vendors are adding functionality for green initiatives to ERP software. Find out how manufacturers can use ERP to meet environmental ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.