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August 2018, Vol. 6, No. 4

There's time and place for SMBs to adopt SaaS-based ERP

Artificial intelligence has finally arrived -- at least in some applications. While AI's potential benefits to business, the economy and services of all kinds are incalculable, those benefits may not be equally available to all. For most of the major SaaS ERP platforms, it's not so much a matter of cost. These platforms have at least some AI built in, and most are available to businesses of all sizes. It's more a matter of range and customizability. The canned analytics in SaaS-based ERP is limited and will only take users so far. And fine-tuning the output of these features against your own company's outcomes, let alone expanding the analytics, is cumbersome and resource-intensive. Put simply, cloud-based AI can't be entirely relied upon. In-house analytics talent is necessary, and that's just really expensive. Dangers of cloud-based AI SaaS AI and analytics inherently suffer from the same weaknesses we encounter with IBM's Watson and Salesforce's Einstein. These cloud-based AI systems proffer largesse -- for example, "AI for ...

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